FAQs

TRACKING YOUR ORDER

All our orders are shipped using a trackable service. For a delivery update, please log on to the relevant carrier’s website and enter the tracking reference provided on the dispatch confirmation email. Alternatively, you can log into your Rebel Romance account to track your order delivery progress.

IMPORT DUTIES

You may need to pay duties if you are based outside of the United States. When your delivery reaches the country of destination, import duties and taxes are levied and payment of these are necessary to release your order from customs. We are unable to advise on rates as they vary according to country. Please consult your local post office services for more information. 

US SALES TAX

Please note that we collect sales tax for the following states: Florida.

CHECKOUT

The charge on your credit card/bank statement will show RRSHOP

SIGN-UP DISCOUNT

You should receive an email after signing up for the newsletter/emails. If you do not see the email after signing-up, please check your spam folder. After activating your account you will be able to use the discount code HELLO10 at checkout to receive 10% off your first order.